Privacy Policy

Privacy Policy

Last Updated: November 19, 2024

1. Information We Collect

We collect various types of information when you visit our website or use our services:

Personal Information

• Contact Information: Name, email address, phone number, mailing address
• Property Information: Roof details, property address, photos of your property
• Communication Data: Messages, inquiries, and correspondence

Automatically Collected Information

• Usage Data: Website pages visited, time spent on pages, click patterns
• Technical Data: IP address, browser type, operating system, device information
• Cookies and Tracking: Information collected through cookies and similar technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Provision: To provide roofing services, estimates, and consultations
• Communication: To respond to your inquiries and provide customer service
• Website Operation: To maintain and improve our website functionality
• Marketing: To send promotional materials (with your consent)
• Legal Compliance: To comply with legal obligations and protect our rights

3. Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Contract Performance: To fulfill our contract with you for roofing services
• Legitimate Interests: For our legitimate business interests in operating and improving our services
• Consent: When you have given us explicit consent to process your information
• Legal Obligations: To comply with applicable laws and regulations

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist in our business operations
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share your information

5. Data Security

We implement appropriate security measures to protect your personal information:

• Secure socket layer (SSL) encryption for data transmission
• Regular security assessments and updates
• Employee training on data protection and privacy
• Access controls and authentication measures
• Regular backup and disaster recovery procedures

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Rectification: Request correction of inaccurate information
• Erasure: Request deletion of your personal information
• Restriction: Request restriction of processing your information
• Portability: Request transfer of your information to another organization
• Objection: Object to processing of your information
• Withdrawal: Withdraw your consent at any time

7. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Understand how you use our website
• Improve website performance and functionality
• Provide personalized content and advertising

You can manage your cookie preferences through your browser settings or our cookie consent banner.

8. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the content or privacy practices of these third-party sites.

9. Children's Privacy

Our services are not intended for children under the age of 18, and we do not knowingly collect personal information from children.

10. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

11. International Transfers

Your information may be transferred to and processed in countries other than your own, where data protection laws may differ. We ensure appropriate safeguards are in place for such transfers.

12. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new privacy policy on this page and updating the "Last Updated" date.

13. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us: